Industry challenges.
Connected expertise.
Start with the way your industry works. We connect sector experience with data, AI, governance and enterprise systems to define the problem, identify the right use cases and move toward practical implementation.
Consulting by industry
Manufacturing & Industrial
Connect planning, materials, production, quality and maintenance. Explore ERP and workflow gaps, manufacturing data quality, operational exceptions and opportunities for automation or predictive insight.
Discrete and project manufacturing · ERP · PLM & supply chain · Industry 4.0
Government & Education
Build a practical data operating model and connect regulatory obligations with accountable owners, evidence and implementation. Link data foundations to better services, institutional decisions and digital maturity.
DMO · NDMO & NDI · PDPL · FOI & open data · Capability building
Banking & Financial Services
Strengthen the data behind risk, financial-crime monitoring, customer insight and regulatory work. Connect architecture, governance and quality with the operational systems and teams that rely on them.
AML & fraud data · Architecture & integration · Privacy · Customer analytics
Healthcare & Life Sciences
Connect fragmented information, improve data quality and support responsible use of sensitive data. Define analytics and workflow opportunities around the needs of care, administrative and operational teams.
Data hubs · Integration · Privacy & governance · Operational analytics
Telecom & Digital Services
Bring customer, campaign and operational data into a more connected view. Explore decisioning, customer value management, analytics and automation alongside the foundations needed for trustworthy data.
Customer analytics · Decisioning · Data platforms · Adoption & change
Hajj, Umrah & Hospitality
Understand the guest journey, operational pain points and gaps between systems. Identify useful near-term improvements and a longer-term roadmap for connected data, service planning and forecasting use cases.
Current-state assessment · Data warehousing · Guest journeys · AI use-case discovery
Nine connected capabilities
The expertise behind the solution.
Choose a focused starting point or combine capabilities around your industry. Each engagement connects the business objective with accountable owners, delivery resources and clear outcomes.
01Data strategy, governance & compliance
Data priorities with clear ownership.
Data strategy, maturity assessments, DMO establishment, operating models and accountable stewardship. Scope can cover NDMO, NDI, PDPL, classification, FOI, open data, ROPA, DPIA and evidence-based remediation.
Roadmap · Roles & policies · Evidence & action plans
02Catalogue, metadata & data literacy
Make data easier to find and understand.
Business glossaries, data catalogues, metadata and lineage requirements, stewardship workflows and adoption. Connect technical implementation with the people responsible for using and maintaining it.
Glossary · Catalogue scope · Lineage & learning
03Data management & engineering
Connect systems. Improve the foundations.
Architecture, integration, data hubs and warehousing, pipelines, quality controls, MDM and reference data. Implementation starts with source processes, security requirements and measurable acceptance criteria.
Architecture · Integration · Quality & handover
04Analytics & decisioning
Better information for the decisions that matter.
Executive and operational reporting, KPI design, customer analytics, predictive use cases and decision support. Financial-crime and fraud data work can be scoped around specialist platforms and delivery requirements.
Business measures · Analytics · Decision workflows
05Applied AI & GenAI
A defined use case. A testable outcome.
AI readiness, feasibility, use-case prioritization, POCs, RAG and knowledge workflows, intelligent automation and responsible adoption. Agree data requirements, evaluation and human review before scaling.
Readiness · Pilot scope · Evaluation & adoption
06Managed services & continuing advisory
Support that continues after the project.
A planned extension for governance operations, catalogue administration, data-quality monitoring, recurring evidence reviews and analytics support. Each engagement defines its service levels, coverage and delivery capacity.
Contract-defined scope · Reporting · Escalation
07SmaCtory Academy
Build the capability behind the change.
Tailored executive and practitioner workshops, data literacy, stewardship, governance, privacy awareness and AI adoption. Corporate learning paths combine exercises, awareness sessions and mentoring around real responsibilities.
Workshops · Learning paths · Mentoring
08Products & reusable accelerators
Turn recurring problems into useful products.
Customer discovery, product strategy, MVP definition and validation, applied research and commercialization. Reusable methods and product initiatives develop through customer evidence, with clear IP and funding arrangements.
Discovery · MVP scope · Design partnerships
09ERP, data & AI integration
Connect enterprise systems with industry needs.
ERP and process transformation, including Epicor and SAP environments. Manufacturing scope spans discrete and project production, materials, costing, quality, maintenance, PLM and supply chains, supported by analytics and Industry 4.0 discovery.
ERP integration · Manufacturing workflows · Operational insight
Working with SmaCtory
A clear starting point. Room to build.
Workshop or diagnostic
Clarify the business question, assess the foundations and define a prioritized roadmap.
Scoped delivery
Agree the governance, engineering, analytics or AI work, resources and acceptance milestones.
Support and learning
Build adoption through tailored learning and agree continuing advisory or managed support.
Validate product opportunities
Develop repeated customer problems into focused MVPs, with evidence guiding investment.
SmaCtory Academy
Learning that supports the work.
Executive workshops, practitioner learning and awareness programs shaped around your team. Connect data literacy, governance, privacy and AI adoption with the responsibilities people hold every day.
Commission a focused program. The wider Excellence Hub forms part of our development vision.
Executive data & AI readiness
Data stewardship & governance
Privacy awareness & responsible use
Analytics, AI adoption & mentoring
Data & AI strategy
Governance, privacy & compliance
Data platforms & architecture
From stronger foundations to new possibilities.
Put the foundations to work through analytics, intelligent automation, enterprise systems and practical product development. Build capability through training, partnerships and support for adoption.
AI, analytics & intelligent automation
Enterprise systems & smart manufacturing
